photo de profil d'un membre

Marion VIROS

CV Marion Viros

31 ans

Situation professionnelle

En recherche active

Souhait professionnel

Poste
Assistante Evénementiel
Experience
De 2 à 5 ans
Rémuneration
moins de 23K€
Mobilité
44 Loire-Atlantique, 49 Maine-et-Loire, 53 Mayenne, 72 Sarthe, 85 Vendée - Indifférent
Fonctions
- Chargé de communication
- Administrateur
- Attaché de direction
Secteurs
- Indéterminé

Résumé

I am a creative, adaptable and resourceful professional with a strong educational background in Marketing, Strategy and Communication. I am a fast learner and enthusiastic person with a driven mind and a strong can-do positive attitude, I am also detail oriented and determined to offer the best service to every client. My professional experience includes working in corporate hospitality, project and team management, sales and event planning. I am now looking for an opportunity in a challenging and dynamic environment.

My educational background is in Business and Marketing. My work experience has given me an insight into different business sectors including banking, arts and events, wine, tourism, luxury goods and catering, in companies of different sizes. I have strong experience in customer service roles, and I aim to be resourceful with strong attention to detail. I am also very adaptable and open minded.

Through my work experience I have developed strong computer skills (Word, Excel, Powerpoint, Outlook, Access, Publisher, MS Project). I speak French as my mother tongue, am fluent in English and can conduct a casual conversation in Spanish.

Expériences professionnelles

Receptionist and reservations team

LEXINGTON RECEPTION SERVICES , London - CDI

De Juin 2016 à Aujourd'hui

Receptionist and Reservation team for Thomas Miller

• Multitasking while handling diverse actions at the same time
• Prioritizing the different projects and requests

• Greeting and welcoming people walking in and directing them to the relevant person or area
• Adapting your actions to make sure that people are leaving the building with the best experience
• Answering and screening telephone calls, transferring and taking messages through a switchboard system for 10 companies
• Handling emails enquiries and various office management requests mainly related to room booking and catering.

• Writing daily memo and notes to ensure a clean communication between related services (Reception, Catering, Hospitality, Kitchen, IT, Facilities)
• Coordinating and managing room bookings for 42 meeting rooms and catering bookings attached
• Managing guest book and providing security passes
• Creating and updating Excel spread sheets to manage Guest book, room and catering bookings, Technical requests, IT

Hospitality assistant (corporate catering)

LEXINGTON CATERING , London - CDI

De Juin 2015 à Juin 2016

Hospitality Assistant for Royal Bank of Canada (June 2015 and August 2015 to now)
Hospitality Assistant for Omnicom (July and August 2015)


• Providing clients with impeccable service and good products
• Organising the work load between the team members to ensure efficiency and quality

• Creating and updating relevant market and business tools on Excel (Monthly vending reports, yearly hospitality sales mix, cash breakdown data and charts, Vending survey analysis)
• Providing general secretarial and administrative support to the catering manager
• Handling telephone calls and email enquiries
• Coordinating bookings for the Capital markets and Wealth management platforms
• Creating and managing catering bookings for food and events
• Providing clients with relevant quotes
• Creating invoices

• Supporting the marketing and sales effort through the elaboration and realisation of themed food events and related marketing in the restaurant of Thames Court

Waitress and team leader

Off to Work , London - Intérim

De Septembre 2014 à Septembre 2015

Working for major venues and events such as the Savoy Hotel (BBC Children in Need, African Investment Summit...), the Coworth Park Hotel in Ascot (Weddings), the O2 Arena (ATP Finals), the HRS Chelsea Flower Show, the Arts Antiques Fair

• Providing clients with impeccable service and good products
• Leading a team during team service to ensure a smooth service along with respecting clients needs and dietary requirements
• Taking orders while in a restaurant style venue
• Making sure the client will have the best experience possible according to excellence standards

Dispatch manager & team manager

Passion Beauté , Rochecorbon - CDI

De Janvier 2012 à Décembre 2013

Managing the whole expedition/dispatching process which generated 30 000€ to 1 000 000€ per day

Duties:
• Managing 5 persons
• Ensuring the conformity and smooth running of the whole dispatch process (Picking, Generating invoices, packing, labeling and sending goods)

• Supporting the Marketing and sales department through the dispatch of communication supports and ensuring the follow up of brands standards of excellence
• Producing support documents through Excel (Invoices, Daily, Monthly, Bi Annual and Annual reports)
• Providing team members with appropriate trainings (Health and Safety, Manual handling, Machines handling)
• Assisting the Logistic Assistant Manager with administrative support, data management and back office tasks (Updating and ensuring the accuracy of the database, creating Excel supporting documents)

Event coordinator assistant

Vue sur la Relève , Montreal - Stage

De Février 2011 à Août 2011

Planning & organizing all practical aspects of the Festival for the 18 shows i.e. catering, venue, suppliers, food & beverage, cashier, artists, security, cleaning & closing. Realizing 15 000$ turnover for the 16th edition of the Festival that launches new artistic talents.

Duties:

• Negotiating/ signing and following on the contracts concerning venues and beverages supplier and partner
• Maintaining daily budget and adapting it following the needs (Food for artists and team, last minute needs)
• Prospecting new Commercial Partners & Investors

• Managing teams of temp workers during the 20 days of the festival (up to 10 people)
• Scheduling the presence of regular teams and temp workers and checking everybody in and out

• Setting up the Communication Strategy for the next edition through brainstorming the ideas and spirit of the festival, setting up a brief, meeting with the graphic designers and negotiating with them
• Setting up and launching a Social Media Strategy.

• Screening telephone calls and email enquiries
• Providing administrative support to the event coordinator (creating daily reports, writing the communication brief, taking notes during meetings and providing the team with a report, opening and sending documentation, contracts via mail)

Project manager

Talyo , Tours - Stage

De Mai 2010 à Août 2010

Creating an e-learning platform that would be helping people job seeking.

Duties:
• Managing a team of 5 specialists (coaches, psychologist, drama teacher and webmaster)
• Creating the platform’s skeleton (arborescence)
• Creating dynamic and interactive activities
• Realizing a market analysis
• Scheduling the whole project through meetings and deadlines
• Setting up the communication strategy

Sales assistant & event observer

Atelier Théâtre Actuel , Paris - Stage

De Mars 2008 à Mai 2008

Selling live shows and plays to theaters and venues. Observing the organization and run of the Cesar’s Ceremony.

Duties:
• Prospecting the theaters and venues
• Producing and sending additional presentation and information supports (DVDs, Flyers…)
• Negotiating and following on the 7 contracts I managed to help signing
• Realizing a Press Review every morning

Formations complémentaires

Master 2

Sup de Co La Rochelle - Strategic Marketing and Event Marketing

2008 à 2011

Thesis: La communication des entreprises sur Facebook et leur impact sur le consommateur

Business and Administration

IUT Tours - Marketing

2006 à 2008

Architecture Portfolio

Central St Martins - Architecture / Design

2014 à 2014

Associations

BDA

Secretary and Clubs Manager

Parcours officiels

Groupe Sup de Co – PGE – 2011

Langues

Français - Langue maternelle

Anglais - Courant

Espagnol - Technique

Arabe - Notions

Compétences

Leadership Patience Connaissance des produits Outils d’expédition et logistiques Manutention
Evénementiel organisation gestion de budget stratégie communication négociation partenariats
Commercial organisation négociation événementiel
Organisation stratégie de communication management d'équipe